Privacy Policy

Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data when you use thalyntevia's budget trend analysis services.

Last Updated: January 15, 2025 | Effective Date: January 15, 2025

Information We Collect

We collect information you provide directly to us when using our budget trend analysis platform. This includes personal details during account registration, financial data you input for analysis, and communication preferences.

Contact Information Financial Data Usage Analytics Device Information Location Data

We automatically collect certain information when you access our services, including IP address, browser type, device identifiers, and how you interact with our platform. This helps us improve functionality and provide personalised budget insights.

When you contact our support team or participate in surveys, we retain that communication to better serve you and enhance our services based on your feedback.

How We Use Your Information

Your information powers our budget trend analysis engine. We use your financial data to generate personalised insights, identify spending patterns, and provide recommendations tailored to your specific situation.

  • Process and analyse your budget data to generate meaningful trend reports
  • Provide personalised financial insights and spending pattern analysis
  • Send important account notifications and service updates
  • Improve our algorithms and enhance platform functionality
  • Respond to your inquiries and provide customer support
  • Ensure platform security and prevent fraudulent activities
  • Comply with legal obligations under Australian privacy laws

We never use your personal financial information for marketing purposes without explicit consent. Our focus remains on delivering valuable budget analysis tools that help you make informed financial decisions.

Information Sharing and Disclosure

thalyntevia operates on a principle of minimal data sharing. We don't sell your personal information to third parties, and we only share data in specific, limited circumstances that directly benefit your service experience.

When We May Share Information:

With trusted service providers who help us operate our platform (cloud hosting, data analysis tools), with your explicit consent for specific features, when required by Australian law or court orders, and in anonymised, aggregated form for research purposes that cannot identify you personally.

Any third-party service providers we work with are contractually bound to protect your information and use it solely for the purposes we specify. They cannot use your data for their own purposes or share it further.

In the unlikely event of a business merger or acquisition, we would notify you before your information becomes subject to different privacy terms.

Your Privacy Rights Under Australian Law

As an Australian business, we comply with the Privacy Act 1988 and the Australian Privacy Principles. You have specific rights regarding your personal information that we're committed to honouring.

Access Your Data

Request a copy of all personal information we hold about you, including how it's been used and shared.

Correct Information

Ask us to update or correct any inaccurate personal information in your account.

Delete Your Data

Request deletion of your personal information, subject to legal retention requirements.

Restrict Processing

Limit how we use your information while maintaining your account access.

To exercise these rights, contact our privacy team using the details below. We'll respond within 30 days and provide clear information about any actions we've taken.

Data Security and Protection

Protecting your financial information is our top priority. We implement multiple layers of security to safeguard your data from unauthorised access, use, or disclosure.

Encryption

All data encrypted in transit and at rest

Access Controls

Strict employee access limitations

Secure Infrastructure

Australian-based secure cloud hosting

Regular Audits

Ongoing security assessments

We regularly review and update our security practices to address emerging threats. Our technical team monitors systems continuously for suspicious activity and maintains incident response procedures.

While we implement industry-standard security measures, no system is completely immune to all risks. We encourage you to use strong passwords and notify us immediately if you suspect any unauthorised account access.

Data Retention and Storage

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.

Account information and budget data are retained while your account remains active. After account closure, we keep essential records for seven years to comply with Australian financial record-keeping requirements.

Retention Periods:

Active account data: Duration of service use plus 30 days. Financial transaction records: 7 years after account closure. Marketing communications: Until you unsubscribe. Support communications: 3 years for quality assurance.

All data is stored on secure servers within Australia, ensuring it remains subject to Australian privacy laws. We don't transfer personal information overseas without appropriate safeguards and your consent.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and understand how you use our platform.

Essential cookies enable basic website functionality like secure login and session management. Analytics cookies help us understand user behaviour to improve our services. We don't use tracking cookies for advertising purposes.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some platform features. We respect "Do Not Track" browser signals where technically feasible.

Third-party cookies may be set by integrated services like payment processors, but these are limited to service delivery and don't involve personal data sharing for marketing purposes.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We'll notify you of significant changes through email or prominent website notices.

Minor updates that don't materially affect your rights may be posted without advance notice. We encourage you to review this policy periodically, especially before providing new types of personal information.

Your continued use of our services after policy changes indicates acceptance of the updated terms. If you disagree with changes, you may close your account before they take effect.

We maintain previous policy versions for reference and can provide copies upon request to help you understand what has changed over time.

Privacy Questions or Concerns?

Our privacy team is here to help. Whether you want to exercise your privacy rights, have questions about our practices, or need assistance with your account privacy settings, we're ready to assist.

Email

help@thalyntevia.com
Response within 24 hours

Phone

+61 2 6234 5455
Monday-Friday, 9AM-5PM AEST

Post

Privacy Officer
11 Peisley St Orange
NSW 2800, Australia